Refund and Return Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Used items, perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

At InventoryCanada.com, we prioritize your satisfaction with every purchase. Please review our return policy below for new and used items:

New Items: Customers may return new and unused items within 30 days of the original purchase date, provided the product is still in its original packaging. To initiate a return, please contact our customer service team at 905-814-8030. Once your return is approved, you will receive instructions on how to proceed.

Used Items: Unfortunately, used items cannot be returned. We take great care in accurately describing the condition of our used inventory to provide you with transparent and reliable information before your purchase.

Return Process:

  1. Contact our customer service team at 905-814-8030 to initiate the return process.
  2. Provide your order number, the reason for the return, and any relevant details.
  3. Await approval and receive instructions on how to return new items still in their original packaging.
  4. Once the returned item is received and inspected, we will process your refund or exchange accordingly.

Important Notes:

  • Return delivery costs are the responsibility of the customer, except in the case of a defective or damaged product.
  • Refunds will be issued to the original payment method.
  • Please ensure that all returned items are securely packaged to prevent damage during transit.

At InventoryCanada.com, we value your satisfaction and are committed to providing a smooth return experience for our valued customers. If you have any questions or concerns, please don’t hesitate to contact our customer service team. Thank you for choosing InventoryCanada.com for your shopping needs!

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: 1770 Argentia Road, Mississauga, ON Canada.

Need help?

Contact us for questions related to refunds and returns.